How does HP install software and gather data? The list of all available drivers for your product is shown above. Asia Pacific and Oceania. If you have not installed the driver yet, go to No write access to the selected folder: Modify your browser’s settings to allow Javascript to execute. If you can scan , the issue is resolved.

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Asia Pacific and Oceania.

An older version of HP Easy Scan is installed: Place the document hl photo print side down on the scanner glass, and then close the scanner lid. Choose ‘Refresh’ to update the list. Please wait while we process your request.

Click your printer name in the Devices or Shared list.

HP Officejet J5700 All-in-One Printer series Troubleshooting

On the Mac, open Finderclick Go in the top menu bar, and then click Applications. Confirm that a name for the scanned item is in the Prefix field. Select the scanning bed or automatic document feeder. Select the file type for the scan.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

If you do not meet these requirements, you can manually attach the file to an email message by saving the scan to a folder on the computer. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?


Please try again shortly. By completing and scab this form you consent to the use of your data in accordance with HP’s Privacy statement.

HP Printers – How to Scan (Mac) | HP® Customer Support

Not sure which drivers to choose? Warranty removed from product: I don’t see my operating system. Higher resolution increases the file size of the scan. Already have an HP account? Click Adjust to change color settings, click Straighten to change the angle of the scan, or click Crop to change the officejey to a standard or custom paper size or to crop out part of the scan.

If you scanned multiple pages from the ADFcontinue to the next step. Enable the scan to computer connection: Click the Format menu, and then select PDF. Europe, Middle East, Africa. This page requires Javascript.

HP Printers – How to Scan (Mac)

Select the folder you want scans to offivejet to or use the Mail option to attach the scan to an Apple Mail email message. Check that the software is installed or available, and then read steps to scan, edit, and save your scanned documents or photos onto your Mac. Go to one of the following documents for additional scan connection troubleshooting.


Modify your browser’s settings to allow Javascript to execute.

Paper plain, inkjet, photoj57700, transparencies, labels, cards, iron-on transfers, borderless media, HP Premium Media, panoramic media. Unable to determine warranty status. Click Edit to adjust colors, straighten the scan, or crop the size.

On the Mac, open Finderand then click Go in the top menu bar. The Prefix field is blank: Please return to the product information page and verify the numbers provided or try again later. On the printer control panel, select the scan to email shortcut that applies to your scan job.